FAQ


Will I be able to park at the venue?

China Town has a 24-hour car park available within 50m walking distance to the venue, otherwise, there is street parking in the surrounding area.


Will there be food and drink provided?

There will be alcoholic and non-alcoholic beverages and platters provided.


Can I get a refund on my ticket?

Please refer to our refund policy.


Will there be tickets available at the door?

No, all ticket sales are online.


What is the format of a Hard Refresh event?

Typically, all Hard Refresh events are conducted in a panel format and follow this approximate sequence:

5:30pm: Attendee Arrival/Registration/Networking (Check yourself in & drop in a business card for our prize draw) 6:15pm: Panel Begins 7.15pm: Panel Continues 7:30pm: Q&A 7:45pm: Event Concludes

Please note the above format is general and is subject to change.


Is there a certain dress code?

There is no strict dress code, however, we do ask that you are not dressed inappropriately or offensively.


Who can come to this event?

Everyone is welcome. Whether you are a marketer looking for expert opinions, or someone looking to learn more about the digital industry, this event is for you.


Do I need to bring anything?

Just yourself. However, if you want to take notes, a pen and notepad may be handy.


Can I exchange my ticket with another person?

Please refer to our refund policy.


Where can I purchase my ticket?

You can purchase your ticket from our Hard Refresh Eventbrite page here.


Can I purchase more than one ticket online?

Absolutely, the more the merrier. We do have a limit of 10 tickets per booking though. You can purchase them here.


What are the payment methods to purchase a ticket?

Tickets are purchased through our Hard Refresh Eventbrite page and are done so via direct debit.


Do I need a physical ticket print out to enter the event?

No, we will have the guest list handy at the door and will simply require your name to mark your attendance.


Is the seating allocated?

No, the seating is not allocated.


Is there an age limit to the event?

Yes, due to the service of alcohol, this is an 18+ event.


Can I make a suggestion for the next Hard Refresh topic and panellists?

Of course! We welcome any suggestions to help keep our events and experts as fresh and relevant as possible.


How will I find the venue on the day?

The address is The Precinct, TC Beirne Building, Level 3/315 Brunswick St, Fortitude Valley QLD 4006.

We will have signs positioned to help direct you.